Privacy Policy

1. Introduction

TheUniDesk (“we,” “our,” or “us”), a product of SaaSyway, respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and safeguard your information when you use our CRM platform.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Business information

b. Usage Data

• Login activity
• IP address
• Browser type and device information
• Pages visited and actions within the platform

c. Customer Data

As a CRM, you may upload or store customer information. You are responsible for ensuring you have proper consent to collect and use that data.

3. How We Use Your Information

We use the collected information to:

• Provide and operate TheUniDesk services
• Improve platform performance and user experience
• Communicate updates, support, and service notifications
• Ensure security and prevent fraud

4. Data Sharing

We do not sell or rent your data.

We may share information with:

• Trusted service providers (hosting, communication tools)
• Legal authorities when required by law

5. Data Security

We implement industry-standard security measures to protect your data. However, no system is 100% secure.

6. Data Retention

We retain your data as long as your account is active or as needed to provide services. You may request deletion at any time.

7. Your Rights

You have the right to:

• Access your data
• Request corrections
• Request deletion
• Opt out of communications

8. Third-Party Services

TheUniDesk may integrate with third-party tools. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the platform means you accept the updates.

10. Contact

For any questions:
Email: support@saasyway.com